Ordering Information
To order online, click on the ADD TO CART buttons under each book image. Or you can order directly from
Maren Green by emailing us at orders@marengreen.com or by calling toll-free 800-287-1512. If it's after hours, leave a message and we'll get back to you promptly. You may also fax your order to 651-439-4532 anytime, or mail your order to:
Maren Green Publishing, Inc.
5630 Memorial Ave. North, Suite 3
Oak Park Heights, MN 55082
Purchase Orders
We
accept purchase order forms from schools, libraries, and organizations via email at orders@marengreen.com, US mail. or fax. We do not accept purchase orders over the phone. Your
purchase order form must be an official form with authorized
signature(s) of the purchasing agent (purchase requisitions are not
acceptable) and must include ship to, bill to, and accounts payable contact information.
Payment terms are Net 30 days from date of invoice, or we
accept prepayment.
Payment Methods
We accept Discover, Visa, MasterCard, and American Express. We also accept checks and money orders, (in U.S. dollars only).
Customer Service
We're here
to serve you. Whether you want to know the status of your order, have a
problem with an order you received, or have questions about our books,
please call 800-287-1512. You can also email us anytime at customerservice@marengreen.com and we'll get back to you within 24 hours, if not sooner.
Our Guarantee
Part of our mission to enrich young children's lives is to publish quality books. Therefore, we're proud to offer our 100% Money-back Guarantee: If you are not completely satisfied with any book you've received from us, for any reason, we'll refund your money.
If you prefer, we'll gladly make an exchange for you. We want you to be
happy, to know you can order from us with confidence, and we want
to make it easy for you.
Returns and Exchanges
For returns
or exchanges, simply mark the packing slip accordingly (or include a
note about your return), repack the books with care (be sure to include
the packing slip or note) and send your package to us via FedEx or
UPS (so it's traceable). Unfortunately, we cannot be responsible for
returns that are lost in the mail. Ship your return to: Maren Green Publishing, Inc. Attn: Returns, 5630 Memorial Ave. N., Suite 3, Oak Park Heights, MN, 55082. We'll process your return or exchange promptly upon receipt.
Shipping and Handling *
| Order Amount |
Regular |
2-Day** |
Next Day** |
| Up to $49.99 |
$7.95 |
$17.95 |
$19.95 |
| $50-$99.99 |
$10.95 |
$21.95 |
$32.95 |
| $100-$159.99 |
$13.95 |
$31.95 |
$44.95 |
| $160-$199.99 |
$15.95 |
$34.95 |
$49.95 |
$200 or more
|
$18.95 |
$44.95 |
$59.95 |
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* = to each shipping address. NOTE: AK and HI orders add $15; International orders (including Canada) add $35 to above.
** = orders placed by 2:00 p.m. CST, Monday-Friday, shipped within continental US only.
Mailing List Policy
We do not
make our customer names or email addresses available to any other
organizations or companies for any reason, period. If you make a
purchase from Maren Green you will only receive information from us.